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FREE SHIPPING FOR ALL STANDARD ORDERS. USE CODE ; CHLOELOVESFH FOR 20% OFF 3 (OR MORE) PACKS

Shipping & Returns

SHIPPING

AUSTRALIA  

STANDARD SHIPPING (FREE) - SHIPPING TIME 7-14 BUSINESS DAYS. NO TRACKING  

EXPRESS SHIPPING  $10 FLAT RATE - SHIPPING TIME 3-5 BUSINESS DAYS.    TRACKING AVAILABLE

Please Note:  ORDER UPDATES ARE ONLY AVAILABLE IF YOU PAID FOR EXPRESS SHIPPING  

SPECIAL MOTHERS DAY EXPRESS SHIPPING - $5 FINISHES SUNDAY

Shipping price same for up to 8 packages

RETURNS

We are excited you took the step to simplify your makeup removal with Face Halo. However, if you are not satisfied with the product, we are always here to help you resolve any issue. See our guidelines below.

Guidelines

Returns are valid within 21 days of purchase.

Any promotional discount received on your original purchase will be recalculated when the merchandise is returned.

We charge a 25% restocking fee on returned orders of 10 or more packs.

Return shipping is paid for by the customer.

How to Return

To return an item, please email Customer Service at: info@facehalo.com.au

Please be sure to include the following information:

Your name and date of online purchase

Reason for return

Order Number

Upon receipt of your request, we will send you an authorization number and instructions on where/how to ship back the item(s).