We process orders almost immediately and most of the time cannot accept cancellations or changes to orders placed. You can send an email to info@facehalo.com.au and we'll always try our best, however there are no guarantees.
No, all you need is water! The HaloTech fibres are specifically designed to remove all traces of makeup without the need for other products. Some customers tell us that they still like to cleanse, so it’s personal preference.
In most cases, mascara will come off provided you hydrate your Face Halo with plenty of water. It works well if you hold the Face Halo over your eye for 5-10 seconds to loosen the makeup.
For stubborn or waterproof eye makeup, we recommend using a natural oil such as organic coconut or argan oil to assist in removal.
Face Halo PRO and Original both have the same amazing HaloTech fibres and makeup removing power.
The plush white Face Halo Original is the ultimate daily go-to for makeup removal. If you've never used Face Halo before, you'll love watching how much makeup comes off onto your Face Halo. Face Halo PRO is perfect for removing heavier pigmented makeup/masks as the chic black fibres come up looking fresh after each wash.
It's personal preference - and personally, we like to have both!
Hand wash your Face Halo after each use with warm water and soap. To release heavier pigmented makeup, you can rub two Face Halos together under warm water with soap, then pop them in a Face Halo Wash Bagin the washing machine with similar colours!
Do NOT wash Face Halo with fabric softener, it may coat the fibres and reduce their effectiveness.
We recommend air drying Face Halos as it better maintains their shape, but if it accidentally goes into the dryer, your Face Halos will still be effective and usable. Please see the label on the product for more information regarding washing and drying temperatures.
Modern Merch by Face Halo is a capsule drop of streetwear, designed and handmade In Australia featuring pre and post consumer upcycled Face Halo products.
When Face Halo launched in 2017, the way the world removed makeup changed forever. This was just the first step in our sustainability journey. Our next move is to ensure that the life of a Face Halo never ends, and that instead, it is reborn.
It has always been the Face Halo goal to create a closed loop manufacturing system, where old products or packaging - items typically considered "waste" - are instead given a second life. Creating Modern Merch with the repurposed Face Halo materials was the last piece of the puzzle.
Each garment utilises various elements of pre and post consumer products and packaging, including HaloTech fibres, Face Halo tags, product packaging pouches and the netted wash bag and drawstring.
Join our sustainability and design team in creating the Modern Merch capsule collections by sending your Face Halo's back to us and watch them transform into beautiful threads.
Upcycling refers to reusing discarded materials, typically considered waste, to create a new product. Modern Merch is created using pre and post consumer Face Halo products. Face Halo's have been repurposed and turned into high quality streetwear, giving these old products a second life and saving further waste from entering landfill.
Our upcycling program is a vital part of making Modern Merch happen! We need YOU to send back your old Face Halo products (including old packaging!) once they've reached the end of their life. When sending back your Face Halos, please ensure you follow these steps:
1. Thoroughly washed in the washing machine with laundry liquid and completely dried. For hygiene reasons we cannot accept unwashed Face Halos.
2. Send in an envelope with your preferred postage company.
3. Address to one of the below addresses depending on your location:
Australia: Face Halo PO Box 897 Canning Bridge Applecross WA 6153
USA & Canada: Face Halo 6010 N. Cajon Blvd San Bernardino CA, 92407
UK & Europe: Face Halo 27 Kilbirnie PL Glasgow UK, G5 8QR
Each garment has been carefully and lovingly created, designed and upcycled in Perth, Western Australia by our Face Halo Design and Sustainability team.
Face Halo sanitizes old Face Halo's using a high grade machine that disinfectants and sanitises uses extremely high temperatures that kills bacteria. Each step is repeated until completely sanitised.
We still want them! Whilst products must be thoroughly cleaned and dried before being returned, we understand that some discolouration can remain. We have big plans for even those bad boys coming up in our 2.0 drop!
There are so many options. The make great dusters for plants, they clean your shoes Really well, carry one in your purse in case of spills, wipe your bathroom wash basin After use, clean your computer, phone......should we go on?
Our first drop has been in production for months now, so we are thrilled to finally get these pieces in your hands. Some items are ready to wear, however our limited edition collection is made to order, and each garment may take up to 4 weeks of production time plus shipping. Please take note of the specified production time when ordering!
We have both the "OG" collection and the "Limited Edition" collection as part of our first drop. We will only be producing a small run of both our OG and our made to order Limited Edition. Quantities are limited so we encourage you to get in quick!
We aim to restock some items of our Modern Merch, however we cannot guarantee that every piece will be restocked. If you see something you like, we advise that you act quick!
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